If you run a Shopify store, integrating it with your GoHighLevel sub-account helps you centralize customers, orders, and products while automating follow-ups and workflows.
This guide explains how to create a Shopify custom app, connect it to GoHighLevel, and configure data import and continuous sync.

Why Integrate Shopify with GoHighLevel?

Shopify integration allows GoHighLevel to pull key e-commerce data so you can automate marketing and sales actions based on real customer behavior.

Key benefits

  • Centralized customers, orders, and products in GoHighLevel
  • Automated order submitted & payment received workflows
  • Sync products & collections without manual uploads
  • Better segmentation for email, SMS, and automation

Step 1: Create a Custom App in Shopify

GoHighLevel requires a Shopify custom app with Admin API access.

Enable custom app development

  1. Log in to Shopify Admin
  2. Go to Apps
  3. Click Develop apps
  4. Click Allow custom app development

Create the app

  1. Click Create an app
  2. App name: Shopify – GoHighLevel Integration
  3. Select your email as developer
  4. Click Create app

Configure Admin API scopes

Enable the following:

  • Orders → read_orders
  • Customers → read_customers
  • Products → read_products
  • Inventory → read_inventory

Click Save.

Install app & copy token

  1. Click Install app
  2. Open API credentials
  3. Click Reveal token once
  4. Copy the Admin API access token

Step 2: Connect Shopify to GoHighLevel

  1. Open your GoHighLevel sub-account
  2. Go to Settings → Integrations → Shopify
  3. Click Connect
  4. Paste the Admin API access token
  5. Enter your store URL
    Example: yourstore.myshopify.com
  6. Complete the connection

Step 3: Choose Data to Import

After connection, select what to import into GoHighLevel:

  • Contacts
  • Orders
  • Transactions
  • Products
  • Collections

You can disconnect and reconnect later if you want to change imported data.

Step 4: Configure Continuous Sync

Enable ongoing sync for:

  • Contacts
  • Orders
  • Transactions
  • Order submitted trigger
  • Payment received trigger
  • Products
  • Collections

Click Save to activate continuous syncing.
Initial sync time depends on store size.

Manage & Adjust Integration Settings

You can return anytime to:

  • Enable or disable sync elements
  • Fine-tune data flow as your automation strategy evolves

Important Notes

  • Product taxes are not synced
  • Only one transaction per order is created
  • Order status syncs as Completed or Cancelled
  • Merged Shopify contacts update the primary GHL contact
  • Default Shopify SEO fields may appear null

Shopify Plan Limitations

Due to Shopify Admin API restrictions:

  • Shopify Basic
    • Customer PII not available
    • Contacts, orders, and transactions cannot sync
  • Shopify Advanced / Plus
    • Full sync available (contacts, orders, transactions)
  • All plans
    • Products & collections can sync (API dependent)

Practical Use Cases in GoHighLevel

After integration, you can:

  • Trigger thank-you emails & SMS
  • Send review requests after payment
  • Build purchase-based segments
  • Run upsell & cross-sell automations
  • Keep product data synced across funnels