Question 1

How do I get started with Miracle Websoft?

Accepted Answer

Fill in the contact form or message us on WhatsApp. We reply within 24 hours. If your project is a good fit, we schedule a 30-minute discovery call, then send a detailed proposal with clear scope, timeline, and fixed pricing. No vague estimates.

Question 2

What is included in the free store audit?

Accepted Answer

A full review of your Shopify store covering: page speed and Core Web Vitals, mobile user experience, conversion rate blockers, product page quality, checkout flow analysis, and SEO health. Delivered as a written report with specific, prioritised recommendations — completely free, no strings attached.

Question 3

Do you work on a fixed price or hourly basis?

Accepted Answer

Fixed price on all projects. We send a detailed proposal before any work begins. You know exactly what you are paying before we start. No hourly billing, no surprise invoices.

Question 4

How long does it take to get a proposal?

Accepted Answer

After our discovery call, we typically send a full proposal within 2–3 business days. For smaller projects or straightforward audits, it is often the same day.

Question 5

Do you sign NDAs?

Accepted Answer

Yes. We sign NDAs on request before any discovery or audit work begins. All client information is treated as strictly confidential.

Question 6

Do you work with brands outside the USA/UK/Australia?

Accepted Answer

Yes — those are our primary markets but we work with fashion brands worldwide. All communication is in English. If your store sells internationally and you need Shopify Markets or multi-currency setup, that is something we handle regularly.

Find out what's stopping
your store from converting.

Before you reach out

Find out what's stoppingyour store from converting.

Before you reach out

Find out what's stopping
your store from converting.