we’ve identified a change that you need to make to your Additional Scripts to ensure that your conversion tracking and downstream systems are working correctly

June 14, 2024

As part of ongoing improvements to Checkout and the Thank You page, we’ve identified a

change that you need to make to your Additional Scripts to ensure that your conversion

tracking and downstream systems are working correctly.

What you need to do

Replace “order.{anything}” with “checkout.order_id” in Additional Scripts and similarly

update any downstream systems that rely on this data.

Alternatively, you can upgrade your Thank you page and customize it using app blocks and

Web Pixels. This will eliminate your dependence on Liquid variables, but downstream

systems will still need to be updated. Learn more here.

Why you need to do this

The field(s) “order.{anything}” are populated during order creation. With Checkout

Extensibility, this happens independently of the Thank You page loading to improve scale and

performance. This provides a faster experience for your customers.

The side effect is that “order.{anything}” are usually not available when the Thank You page

loads. Continuing to use these fields can result in conversion seeming lower than it is,

impacting analytics, or interrupting integrations with downstream apps.

“checkout.order_id”, on the other hand, is a common and unique identifier across checkout

and order creation. It is available as soon as checkout is completed and can reliably be used

to tie together analytics, downstream systems, and the buyer experience.

We fixing above issue without any cost. We are expert in Shopify store design and development.

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